Texas Health Resources | StaffGarden (2024)

Texas Health Resources | StaffGarden (1)

“[Leadership] has real-time access to how the program is growing in their entity or in their hospital.”

“We've actually infused [NCAP] into our professional governance structure… It gives us an opportunity to talk about various professional development activities that we could then include into our NCAP program.”

Julie Holland, DNP, RN, NEA-BC
Program Manager, Department of Clinical Excellence, Texas Health Resources

Going Digital

Texas Health Resources wanted their Nursing Career Advancement Program (NCAP) to provide a greater culture of recognition and opportunity to their nursing workforce. In the search for a better platform to host NCAP that could provide consistent accessibility, visibility, and connectivity at scale, Texas Health chose StaffGarden’s Grow.

As a mobile-first digital platform, Grow makes Texas Health’s NCAP program easy for nurses to use while also providing robust reporting capabilities and visibility into the workforce for leadership.

Program Manager at the Department of Clinical Excellence at Texas Health, Julie Holland, says the goal of NCAP participation growth is made actionable thanks to real-time program data from StaffGarden.

By folding professional development activities across the organization into NCAP, senior leaders are more in tune with the content of the program than ever before.

StaffGarden makes accessing and inputting activities easy for nurses to complete from their devices. A digital programopens a world of possibilities for reporting, program customization, and data connectivity across Texas Health.

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Shared Data Cloud

Among committees, StaffGarden’s shared data cloud not only improves visibility and ease-of-approval for all parties involved in NCAP, but also helps to encourage a mutual commitment to NCAP facilitation across the organization.

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Reporting Breakdowns

The ability to break down program metrics by location encourages friendly competition among CNOs and program leaders, and Holland is able to access and export ladder participation reports as related to organizational goals.

“Having the shared platform is helpful. We were on paper before and that's just not [as effective]... A shared platform where [committees] can review and approve is very key.”

“It is a goal for the Chief Nurse Officers this year to increase their ladder participation, so this type of information will help them and, of course, the business case. I love that [report] for ladder participation and how valuable that is to the turnover.”

Julie Holland, DNP, RN, NEA-BC
Program Manager, Department of Clinical Excellence, Texas Health Resources

These are just a couple of the many features that allow StaffGarden Grow to fulfill Texas Health’s goal of greater nurse recognition by expanding nurses’ career growth options, rewarding hard work, and communicating leadership support for nurses’ professional development via NCAP.

Program Growth

Between the first and second full years of StaffGarden implementation, Texas Health’s NCAP program nearly doubled in size.

The percentage of eligible employees participating in NCAP at Texas Health also tripled between the first and second full years of StaffGarden implementation.

Holland attests that not only has the program grown, but that internal survey responses concerned with Texas Health’s professional development offerings have improved as well. Texas Health is in the process of exploring the correlation between nurse-driven participation and patient outcomes, but patient outcomes have shown improvements in the same time span.

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“New hires are eligible, they can even start their application before they actually meet their hours. [There’s] been some education on our part, to let folks know that they can go ahead and apply even before they meet the minimum criteria, and so maybe they've started their applications a little earlier. We are trying to reach them [with] the right timing of information.”

Julie Holland, DNP, RN, NEA-BC
Program Manager, Department of Clinical Excellence, Texas Health Resources

Participation Growth

New hire participation at Texas Health, defined as the participation among eligible employees that have been at the organization for less than 18 months, saw a dramatic increase.

Between the first and second full years of StaffGarden implementation, new hire participation jumped from 0.21% to 6.12%.

Holland attributes this leap in participation to a shift in the way Texas Health introduces NCAP to new hires, explaining that despite being eligible, new hires often aren’t ready to join NCAP the moment they’re hired. By encouraging NCAP application around six weeks to three months after hiring, applying to NCAP seems more within reach.

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“Quarterly we do a system-wide recognition… [with] close to 18 locations participating and we have a representative from each one. We meet together quarterly just to … look at data from participation rates, and sometimes we'll go over the quarterly review with them. The more information we can give [Magnet leaders], the more they can help drive [NCAP] at the hospital.”

Julie Holland, DNP, RN, NEA-BC
Program Manager, Department of Clinical Excellence, Texas Health Resources

Data-Driven Recognition

Texas Health uses NCAP data from within StaffGarden to find recognition opportunities. Across participating hospitals, system-wide recognition efforts on a regular basis enable timely recognition and transparency of changes to the program to be communicated between Magnet leaders, program administrators, and nurses.

Now that Texas Health is able to effortlessly capture and report on NCAP data, leadership is able to focus on creating a culture of recognizing one another by putting energy behind regular, reliable recognition efforts at every level. This is how Texas Health is working to make nurses feel truly rewarded for the hard work they do every day.

These efforts have resulted in a more united engagement of Texas Health’s nursing workforce. Holland reports that employees are participating in more community-building efforts than before.

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“Our overall nurse retention rate has definitely stabilized and improved this past year now that we're looking at this engagement in the career ladder… The less effort that we have to put into replacing staff, the more effort that we can put towards driving goals... which is always patient experience and patient outcomes.”

Julie Holland, DNP, RN, NEA-BC
Program Manager, Department of Clinical Excellence, Texas Health Resources

Retention & Stability

With NCAP now seeing greater program growth and participation post-StaffGarden implementation, Texas Health’s ultimate goal of better patient outcomes via stability in the workforce is coming into sharper focus.

Nurses who participate in NCAP are 73.71% less likely to leave Texas Health Resources compared to eligible nurses who do not participate. Coupled with incredible program growth and adoption, the positive impact in terms of stability is clear to leadership.

The transparency, recognition, and professional development opportunities like NCAP offered by Texas Health not only provides stability and recognition for nurses, but allows a greater focus on driving customer needs, adding new service lines, and more.

Finding Success in Growing Your Program

StaffGarden’s Grow Platform provides real-time program data and in-depth reporting which has led to significant program growth and nurse retention for Texas Health Resources.

By starting with nurse input on timely recognition and setting goals at the leadership level to promote NCAP, Texas Health has been able to use StaffGarden’s Grow Platform’s mobile accessibility to create a culture of recognition across the organization.

Ultimately, embracing a digital NCAP helps Texas Health to achieve workforce stability and retention, greater participation in professional development and community-building among nurses, and make progress towards improving patient outcomes. Texas Health truly leads the way in data-driven nurse recognition and retention.

Start nursing excellence with StaffGarden’s clinical workforce data management, and reserve a personalized demo.

Texas Health Resources | StaffGarden (2024)


What do Texas Health Resources do? ›

Texas Health Resources is a faith-based, nonprofit health system that cares for more patients in North Texas than any other provider. We serve North Texas through Texas Health Physicians Group, hospitals, outpatient facilities, Neighborhood Care & Wellness Centers, home health and preventive and fitness services.

Is Texas Health Resources a good company? ›

Texas Health Resources has an overall rating of 3.9 out of 5, based on over 2,019 reviews left anonymously by employees. 77% of employees would recommend working at Texas Health Resources to a friend and 70% have a positive outlook for the business. This rating has decreased by 2% over the last 12 months.

Which hospitals are part of Texas Health Resources? ›

Texas Health Resources
Company typenon-profit
Number of employeesMore than 24,000 at wholly owned/operated facilities, plus 2,200 at consolidated joint ventures
SubsidiariesTexas Health Harris Methodist Texas Health Arlington Memorial Texas Health Presbyterian Texas Health Huguley
8 more rows

What faith is Texas Health Resources? ›

Texas Health embraces its faith-based roots, claiming our foundations in the healing ministries of the Presbyterian Church and the United Methodist Church, as well as in the community-based health care represented by Texas Health Arlington Memorial Hospital.

How many employees does Texas Health Resources have? ›

Texas Health maintains a strong working environment for more than 28,000 employees who serve and care for patients in a 16-county area of North Texas.

How much do Texas Health Resources community health workers make? ›

$35,400 is the 25th percentile. Salaries below this are outliers. $46,600 is the 75th percentile.

How long has Texas Health Resources been in business? ›

Texas Health was formed in 1997 after three highly respected organizations – Harris Methodist Health System in Fort Worth, Presbyterian Healthcare Resources in Dallas and Arlington Memorial Hospital – combined to expand North Texas healthcare services.

Who is the largest healthcare provider in Texas? ›

Tenet Healthcare, located in Dallas, ranks number one on our list with 82 member hospitals in its network. Next is Baylor Scott & White Health, with 50 hospitals. And Steward Health Care System takes third, with 40 member hospitals.

What is Texas Health Resources ranked? ›

In April, Texas Health made Fortune's 100 Best Companies to Work For® list at No. 29 — the highest ranking among health systems recognized in 2024. This is the 10th consecutive year Texas Health has been recognized with this nationwide honor.

How big is Texas Health Resources? ›

With a service area of 16 counties and access points serving nearly 8 million people, the system is committed to providing quality, coordinated care through Texas Health Physicians Group and 29 hospital locations.

Is Texas Health Resources affiliated with UT Southwestern? ›

UT Southwestern Collaboration

And recently, we came together to create Southwestern Health Resources, an innovative network of hospitals and physicians combining the strengths of our two health systems to offer advanced, coordinated care across North Texas.

What trauma level is Texas Health Resources hospital? ›

Texas Health Fort Worth Designated Level I Trauma Hospital.

What is the culture of Texas Health Resources? ›

You can be one of us! Our values include respect, integrity, compassion, and excellence. These values allow us to remember that every member of our staff represents the healing hands and caring hearts of Texas Health Resources. Every one of us is working together to make health care human again.

Why is Texas Health Resources a great place to work? ›

We contribute impactfully to our communities, including through our Community Time Off program for all employees. We're nationally recognized for our workplace culture, clinical quality, and community health improvement efforts.

What is the motto of Texas Health Resources? ›

MISSION: To improve the health of the people in the communities we serve. VISION: Partnering with you for a lifetime of health and well-being.

What does Texas Health and Human Resources do? ›

Overview. HHSC manages programs that help families with food, health care, safety, and disaster services including the Women, Infants, and Children (WIC), Children's Medicaid, and Supplemental Nutritional Assistance (SNAP) programs.

What does the Texas Department of health do? ›

Overview. DSHS oversees programs, including disease prevention, EMS (Emergency Medical Services), health care professional licensing, and birth and death certificates. DSHS offers 2 programs specifically for families of children with disabilities or special health care needs.

What do healthcare resources include? ›

Health resources includes financial resources (health spending) and human resources. Health spending measures the consumption of health services and goods, including outpatient care, hospital care, long-term care, pharmaceuticals and other medical goods, prevention and public health services, and administration.

What does the Health Resources and Services Administration do? ›

The Health Resources and Services Administration (HRSA) provides equitable health care to the nation's highest-need communities. Our programs support people with low incomes, people with HIV, pregnant people, children, parents, rural communities, transplant patients, and the health workforce.


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